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NAHQ CPHQ Certification Exam is open to healthcare professionals with a minimum of two years of experience in healthcare quality. Candidates who pass the exam are awarded the CPHQ credential, which is recognized as a mark of excellence in healthcare quality.

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NAHQ CPHQ (Certified Professional in Healthcare Quality) Examination is a certification exam that is designed for healthcare professionals who are interested in improving the quality of care in their organizations. CPHQ exam is administered by the National Association for Healthcare Quality (NAHQ) and is recognized globally as the premier credential in the field of healthcare quality management. The CPHQ certification is designed to demonstrate that an individual has the knowledge, skills, and abilities to lead and manage quality initiatives in healthcare organizations.

The CPHQ Certification is highly valued by employers in the healthcare industry. It is a mark of excellence that demonstrates a commitment to quality and patient safety. Professionals who hold the CPHQ certification are recognized as experts in healthcare quality and are often sought after for leadership positions in healthcare organizations. The CPHQ certification also provides opportunities for professional development and networking within the healthcare quality community.

NAHQ Certified Professional in Healthcare Quality Examination Sample Questions (Q174-Q179):

NEW QUESTION # 174
Data from an Incident reporting system compares Incident rates for one facility to similar facilities:

After reviewing the graph, which of the following should be done first?

A. perform additional analysis on falls data.
B. Review medication processes.
C. Share data with the governing body.
D. Research best practices.

Answer: A

Explanation:
* Incident reporting systems are tools to collect and analyze data on patient safety incidents, such as medication errors, falls, infections, and adverse events12.
* Incident reporting systems can help identify patterns, trends, and areas of improvement for patient safety and quality of care123.
* The graph shows the incident rates for one facility compared to similar facilities in four categories:
medication, falls, infection, and adverse events. The graph indicates that the facility has a higher incident rate for falls than the average of similar facilities, while the other categories are comparable or lower4.
* Therefore, the first step after reviewing the graph should be to perform additional analysis on falls data, such as the types, causes, consequences, and contributing factors of falls incidents, and compare them with the best practices and standards for falls prevention and management567.
* This will help the facility to understand the root causes of the high falls incident rate, and to develop and implement appropriate interventions to reduce the risk and harm of falls for patients567.
* Reviewing medication processes, researching best practices, and sharing data with the governing body are also important steps, but they should be done after the additional analysis on falls data, as they are more general and less specific to the problem identified by the graph4. References: 1: Patient Safety Incident Reporting and Learning Systems | WHO 2: Incident Reporting: Key to Successful Healthcare Organizations | SafeQual 3: Report a patient safety incident | NHS England 4: Data from an Incident
* reporting system compares Incident rates for one facility to similar facilities | User-uploaded image 5: Falls Prevention and Management | NAHQ 6: Preventing Falls in Hospitals | Agency for Healthcare Research and Quality 7: Falls Prevention and Management | Institute for Healthcare Improvement

NEW QUESTION # 175
The focus for performance Improvement should be

A. employees.
B. systems.
C. standards and regulations.
D. policies and procedures.

Answer: B

Explanation:
The focus of performance improvement in healthcare is often on the systems rather than the individual1. This approach is part of continuous quality improvement (CQI), which emphasizes the organization and its systems1. It promotes the need for objective data to analyze and improve processes1. The ultimate aim of performance improvement in healthcare is to optimize healthcare delivery by focusing on patient care outcomes, client safety, efficiency, costreduction, and minimizing risks and liability2. Therefore, the answer is B: systems. This is because improving systems can lead to better outcomes, increased safety, and more efficient and cost-effective healthcare delivery2.

NEW QUESTION # 176
Six sigma (3.4 defects per million) is a system for improvement developed over time by Hewlett-Packard, Motorola, General Electric, and others in the 1980s and 1990s.
The aim of six sigma is:

A. To control and analyze the related and unrelated activities
B. To reduce variations (eliminate defects) in processes
C. To counter the wastage of activities
D. To remove bloages in process

Answer: B

NEW QUESTION # 177
A data analyst, using a clinical decision support system (administrative database), discovered a higher-than-expected incidence of renal failure (a serious complication) following coronary artery bypass surgery. The rat e was well above 10 percent for the most recent 12 months increased over the last six quarters. However, the clinical decision support system did not contain enough detail to explain whether this complication resulted from the coronary artery bypass graft procedures or was a chronic condition present on admission.
To find the answer, the data analyst use different steps.
This example illustrates:

A. How data analyst use review chart to isolate cases
B. How an administrative system's cost effectiveness can be combined with the detailed information in a medical record review?
C. Computer aided information systems are better to gather data
D. That data should be thorough

Answer: B

NEW QUESTION # 178
A healthcare quality professional has identified a gap In practice from regulatory requirements. The quality professional should

A. meet with staff to determine the barriers to compliance.
B. provide educational training to the manager on the regulatory requirements.
C. inform the staff that the current practice Is not compliant with regulatory requirements.
D. Initiate an audit collection tool to determine the rate of noncompliance.

Answer: A

Explanation:
When a healthcare quality professional identifies a gap in practice from regulatory requirements, the first step should be to understand the root cause of the non-compliance. This involves meeting with the staff to determine the barriers to compliance12.
* Understanding the barriers to compliance: This involves engaging with the staff who are directly involved in the area where the gap has been identified. The staff can provide insights into the challenges they face in adhering to the regulatory requirements. Thiscould include issues such as lack of resources, inadequate training, or unclear procedures12.
* Developing a plan to address the barriers: Once the barriers have been identified, the healthcare quality professional can work with the staff and management to develop a plan to address these barriers. This could involve providing additional resources, improving training, or clarifying procedures12.
* Monitoring and evaluating progress: After the plan has been implemented, it's important to monitor and evaluate progress. This could involve conducting audits to assess the rate of compliance and making adjustments to the plan as necessary12.
By taking this approach, the healthcare quality professional can ensure that the organization is not only compliant with regulatory requirements but also that the staff are equipped to maintain this compliance in the future12.
References:
* 1: Competency Framework | NAHQ
* 2: Workforce Competencies for Healthcare Quality Professionals: Leading Quality-Driven Healthcare | NAHQ

NEW QUESTION # 179
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